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Terms & Conditions

GENERAL 

The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices.

We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website. It your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

PROHIBITIONS

You must not misuse this website. You will not commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into aspects of the service corrupt data; cause annoyance to other users; infringe upon the right of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as ‘spam’; or attempt to affect the performance or functionality of any computer facilities of or through this website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Blue Inc will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distribution denial-of-service attack, viruses or other technologically harmful material that may affect your computer equipment, computer programs, data or other proprietary due to the use of this website or to your downloading of any other material posted on it, or on any website linked to it.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following Terms and Conditions. You will be asked to accept these Terms and Conditions when placing your order.  All orders are subject to availability and confirmation of the order price. Please click here for delivery charges.

In order to contract with Blue Inc you must be over 18 years of age and possess a valid credit or debit card. Blue Inc retains the right to refuse any request made by you.  When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

ORDERS

All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

Please check your order carefully before placing it.  You have the opportunity to edit your order from the checkout page before placing your order.  The confirmation stage sets out the final details of your order. Following this, will send you an order acknowledgement e-mail detailing the products you have ordered. Please note that this e-mail is not an order conformation or order acceptance from us.

We will confirm our acceptance to you by sending you an email that confirms that the products have been dispatched.  The contract between us will only be formed when we send you this email.

If we are not able to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date.  if you have already paid, we will refund you the full amount including any delivery costs charged ads soon as possible.

PRICING AND AVAILABILITY

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund including any delivery cost charged.  We will not take any additional payments without prior consent.

All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.  Please click here for delivery charges.

The Website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.  If you have already paid, we will refund you the full amount including any delivery costs charged as soon as possible.

PAYMENT

We only accept payment by credit or debit card.  Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed and at this point, your card will be debited. Your order will then be despatched.

DELIVERY

We will make every effort to deliver goods within the estimated time scales, however delays are occasionally inevitable due to unforeseen circumstances. In particular delivery to the remoter parts of scotland and international deliveries can take longer than other deliveries and occasionally we may need to cancel an order if we will be unable to deliver.  in this situation, if you have already paid we will refund you the full amount including any delivery costs as soon as possible.

If we miss the delivery deadline for any products then you may cancel your order straight away if any of the following apply:

(a) We have refused to deliver the goods;

(b) delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or

(c) you told us before we accepted your order that delivery within the delivery deadline was essential.

If you do not wish to cancel your order straight away, or do not have the right to do so, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your order if we do not meet the new deadline.

If you choose to cancel your order for late delivery, you can do so for just some of the products or all of them, unless splitting them up would significantly reduce their value.  If the products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay for the cost of this.  After you cancel your order we will refund any sums you have paid to us for the cancelled products and their delivery.

We withhold the right to not resend any orders which have been returned to us without prior payment for a second delivery if you have provided us incorrect delivery information, or when you fail to collect your goods from your local depot if a delivery has been attempted and failed.

Please click here for delivery charges.

If you order products for international delivery, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination.  Please note that we have no control over these charges and we cannot predict their amount.  You will be responsible for payment of any such import duties and taxes.  Please contact your local customs office for more information before placing your order.

DISCOUNT CODES

Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.

Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

  A promotion code must be entered before checkout and cannot be used for an order after it has been placed.

GIFT VOUCHERS AND GIFT CARDS

Please note that Gift Cards purchased from this website can only be redeemed online and Gift Cards purchased in store can only be redeemed in store. Replacement Gift Cards/Vouchers will not be issued to customers that scratch the back of the card.

RETURNS

For information on how to return products, including your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and your rights in respect of faulty products, please see our Refunds Policy.

OWNERSHIP OF RIGHTS AND INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

All rights on this website are owned by Blue Inc (UK) Limited. The website is for personal and non commercial use only. Any attempt to copy, store or share content and information for commercial purposes is prohibited. You must not attempt (and agree not to assist or facilitate any third party to attempt) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website.

LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Blue Inc and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity in relation to the use of or content of the Website and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Blue Inc liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

The exclusion above does not limit or exclude any of your rights in relation to products purchased from the Website or any statutory rights.  Where you are a consumer, we will be responsible for any loss or damage that is a foreseeable result of our breach of contractor negligence.  Because we only supply the products for consumer use, we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

LAW AND JURISDICTION

These Terms and/or your use of the Site shall be governed by and construed in accordance with English law and the English Courts shall have non-exclusive jurisdiction over any dispute which may arise.  if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland and if you are a resident in Scotland you may also bring proceedings in Scotland.

PRIVACY POLICY AND DATA PROTECTION

We comply with all the rules that are set out to ensure the protection of your data and information.  Our Privacy Policy, which sets out how we will use your information, can be found on the Privacy Policy.  By using the website , you consent to the processing described therein and warrant that all the data provided by you is accurate.  Please click here for our Cookie Policy.  For specific information on the Data Protection Act please contact the Information Commissioners Office.

VARIATION

Blue Inc shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the goods available and/or any page of this Website.

CONTACTING US

You can contact us using the details on the Customer Services page of this Website.

Copyright © Blue Inc. This website is operated by Blue Inc, 13 Uplands Business Park, Blackhorse Lane, London, E17 5QN. UK

Terms & Conditions