Unfortunately only items purchased using a credit or debit card can be returned to stores, items paid for using Amazon payments, PayPal or Ukash have to be returned to our warehouse for a refund to be issued. To return an item to one of our stores, visit our Store Locator page to find out which is your nearest store. When returning the item please remember to bring the invoice received with your product as this is your proof of purchase. Without this an exchange or refund cannot be actioned. You can return an item up to 28 days after you have received it.