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Can I cancel my order after it has been placed?

We may be able to cancel your order but we can only do this by telephone.

You need to contact us as soon after you have placed your order otherwise it may be too late.
Please note - we are unable to cancel your order by email.

If it is too late for us to cancel your order, simply return your order with the invoice enclosed in your parcel, we offer a free returns service for UK customers, for International returns we recommend you select a traceable postal service as we cannot be held responsible for lost or damaged goods. Once we have received the goods back, we will process a refund for you.

Alternatively, if you are a UK customer, just return your order to your local store along with your dispatch note and they will refund or exchange the order for you.

Please note – We are unable to issue refunds (only exchanges) in store for items paid for using PayPal, Amazon Pay or Ukash.